What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

"error" status until confirmation

Votes:

0

Hello paessler,

is it possible to freeze a sensor with status "error", until a user oder admin confirm this status?

Thanks Peter

confirmed error sensor status

Created on Nov 4, 2016 3:31:22 PM



Best Answer

Accepted Answer

Votes:

0

Dear Peter,

Yes, your assumption is correct. The corresponding kb-article describes a way to trigger an auto-acknowledgement for 'down' sensors - or in your case to pause an alarm with http://your-prtg-server/api/pause.htm?id=%sensorid&action=0&username=myuser&password=mypassword instead of http://<your_prtg_server>/api/acknowledgealarm.htm?id=%sensorid&ackmsg=Auto-Acknowledged&username=myusername&passhash=12345678


Best,
Sebastian Kniege [Paessler Support]

Created on Nov 9, 2016 2:16:31 PM by  Sebastian Kniege [Paessler Support]



4 Replies

Votes:

0

Dear Peter,

Thank you for your kb-post.

Please refer to this article on how to auto-acknowledge an alarm and use the following code instead to auto-pause it. /api/pause.htm?id=%sensorid&action=0


Best,
Sebastian Kniege [Paessler Support]

Created on Nov 7, 2016 10:14:46 AM by  Sebastian Kniege [Paessler Support]



Votes:

0

Dear Sebastian,

i follow your instructions and create a notification Profile and a testsensor. Is it right, that such a sensor will paused in case of "error" status?

Best, Peter

Created on Nov 9, 2016 12:58:51 PM

Last change on Nov 10, 2016 9:17:24 AM by  Sebastian Kniege [Paessler Support]



Accepted Answer

Votes:

0

Dear Peter,

Yes, your assumption is correct. The corresponding kb-article describes a way to trigger an auto-acknowledgement for 'down' sensors - or in your case to pause an alarm with http://your-prtg-server/api/pause.htm?id=%sensorid&action=0&username=myuser&password=mypassword instead of http://<your_prtg_server>/api/acknowledgealarm.htm?id=%sensorid&ackmsg=Auto-Acknowledged&username=myusername&passhash=12345678


Best,
Sebastian Kniege [Paessler Support]

Created on Nov 9, 2016 2:16:31 PM by  Sebastian Kniege [Paessler Support]



Votes:

0

works fine, thank you verry much

Best, Peter

Created on Nov 15, 2016 7:29:58 AM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.