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VMware Host Hardware Status SOAP sensor - wrong password

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I am trying to add the VMware host hardware sensor (SOAP) but am getting an error for incorrect password. I have reviewed the KB that describes which characters are not okay and I have confirmed that none of these characters are being used in the password.

I have setup the PRTG group to use the root credentials on the host. Is this a supported configuration or have I misunderstood how to set this up?

My PRTG probe server is running windows 2012 R2.

host password-is-incorrect vmware

Created on Nov 29, 2016 5:31:49 PM



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Hi there,

Please try to enter the credentials directly into the settings of the device in PRTG in the Credentials for VMware/Xenserver". This will prevent issues with the inheritance somewhere in the device tree.

Best regards, Felix

Created on Nov 30, 2016 12:14:26 PM by Felix Saure [Paessler Support]




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