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PRTG Desktop - Upon Start Does Not Display Anything

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When I start PRTG Desktop it does not display any objects and continually shows the refresh spin wheel. I have to Uninstall it and Reinstall it every time I reboot my machine.

prtg prtg-desktop

Created on Jan 11, 2020 12:00:05 AM



3 Replies

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Hello Chris,

Please check whether disabling PRTG Desktop's automatic tray startup feature under "File | Settings | Notifications" help to improve the situation.

Best,
Sebastian

Created on Jan 13, 2020 2:14:18 PM by Sebastian Kniege [Paessler Support]



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Hi Sebastian,

Yes that worked, perfect thank you.

Regards Chris

Created on Jan 17, 2020 6:57:18 PM



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I have this issue, and the disabling of the PRTG Desktop's automatic tray startup feature fixes it.

Any news on a permanent fix, please?

Thanks, Phil.

Created on Sep 1, 2021 6:51:38 AM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.