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SNMP Traffic shows wrong unit

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We monitors both Cisco and Zyxel switches. On Zyxel switches (ex MES2110) all SNMP Traffic values shows with wrong units. If I compare traffic that goes thru both a Cisco and a Zyxel switch, the value shown from the Zyxel switch is 1000 times lower. F.eks 0,2kbit/s on the Zyxel and 200kbit/s on the Cisco. Is this an error in PRTG or the Zyxel switch?

snmp traffic zyxel

Created on Nov 9, 2011 9:58:18 PM



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Accepted Answer

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Clarification: When working with sensors that handle units internally, the only required action to change the displayed unit is to change the Channel Unit Configuration. This can be done at Root, Probe, Group, Device or sometimes sensor level. Once configured at a "higher" level, the setting applies to all objects (sensors) below it).

The "scaling in the channel settings" is only available for channels with a custom unit where the option isn't available in the sensor's settings:

And lastly, when working with sensors like the "SNMP Custom Advanced" or other Exe/Script Advanced sensors, you can define the unit when creating/deploying the sensor. If you define a standard unit (bytesBanwdidth for instance, when monitoring octets (commonly used for traffic counters)) PRTG will do any conversions internally and display values exactly as defined by the channel unit configuration.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Oct 9, 2017 1:11:25 PM by  Luciano Lingnau [Paessler]



4 Replies

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hallo,

are both sensors using the same unit settings?

Created on Nov 10, 2011 10:23:53 AM by  Aurelio Lombardi [Paessler Support]



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Yes. I have tried differert settings on the Zyxel, but is shows a lower value.

Created on Nov 10, 2011 11:28:04 AM



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You can set a scaling at 1000 (multiplying) in the cannel settings of the specific sensor.

Created on Oct 6, 2017 12:03:49 PM



Accepted Answer

Votes:

0

Clarification: When working with sensors that handle units internally, the only required action to change the displayed unit is to change the Channel Unit Configuration. This can be done at Root, Probe, Group, Device or sometimes sensor level. Once configured at a "higher" level, the setting applies to all objects (sensors) below it).

The "scaling in the channel settings" is only available for channels with a custom unit where the option isn't available in the sensor's settings:

And lastly, when working with sensors like the "SNMP Custom Advanced" or other Exe/Script Advanced sensors, you can define the unit when creating/deploying the sensor. If you define a standard unit (bytesBanwdidth for instance, when monitoring octets (commonly used for traffic counters)) PRTG will do any conversions internally and display values exactly as defined by the channel unit configuration.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Oct 9, 2017 1:11:25 PM by  Luciano Lingnau [Paessler]




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