What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Why do I get an AUTH error when trying to send an email notification in PRTG 6?

Votes:

0

When I try to send a volume notification email I get an error in the log file. * Incorrect state for AUTH. *

I get the same error when I do a test on the sensor. I am using enterprise edition V6.2.1

I have checked my email settings, and I am sure the authentication is set correctly

auth email notifications prtg6 traffic-grapher

Created on Nov 3, 2010 9:16:42 AM

Last change on Nov 3, 2010 2:59:15 PM by Daniel Zobel [Product Manager]



1 Reply

Votes:

0

What did you provide as HELO for the SMTP server?

Created on Nov 3, 2010 4:26:22 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.