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Notifications on PRTG Network Monitor v8 issues



Hi, I have PRTG Network Monitor v7 and v8 in differents VM to test and I have some problems with Notifications on v8.

I have created a Notification on both versions with the same settings, but when I click "test" buttom to test the Notification, I just receive the Notification sent by v7. I can't use the Notifications on v8.

Could you please help me?

Thanks in advance.

issue notifications prtg-v-8

Created on Nov 3, 2010 7:06:06 PM

1 Reply




there might be several possible reasons:

  • Does the mail-server accept connections from both IPs/VMs?
  • Are the HELO-Idents exactly the same in both systems?
  • Any other connectivity problem in the network?

What do you see in the Logs of the PRTG 8 system? What does it state about trying to send the mail?

Best Regards.

Created on Nov 4, 2010 1:37:05 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.