We strongly recommend to use Chrome or FF for PRTG at any time!
PRTG's web interface is tested on various browsers (especially the official supported browsers Chrome 5+, FF3.5+ and IE8) before we release new versions, so there should be no problems, but it can still happen sometimes.
Here are some tips
If you still see this problem:
- If you are not already running PRTG in the default English translation, please switch to English to make sure that it is not a translation problem
If you still don't succeed please open a support ticket. Please supply the following information:
- If you can, please send us a publicly accessible URL of the page that does not work and login information. This will allow us to debug into the problem.
- If direct access is not possible, please use the "Save page" function of IE or FF to save the current page into files and email us the files for review.