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How do I restore a previous configuration of PRTG from automated backup ZIPs?

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My PRTG configuration seems to be broken.

How can I restore a configuration file from automatic backups in order to get back to an earlier configuration?

recover config recovery

backup prtg recover recovery restore

Created on Nov 23, 2010 2:14:40 PM by  Daniel Zobel [Paessler Support]

Last change on Feb 14, 2011 1:37:01 PM by  Daniel Zobel [Paessler Support]



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This article applies to PRTG Network Monitor 12 or later, as well as to previous (deprecated) versions

Restore Configuration From PRTG's Auto-Backup

PRTG automatically saves a daily backup of its configuration file in the \Configuration Auto-Backups sub folder of the data folder.

In order to restore a previous configuration from PRTG's auto-backup please follow these steps.

  1. Stop both PRTG services:
    1. Open the PRTG Administration Tool on your PRTG core server system.
    2. Open the Service Start/Stop tab.
    3. Click on Stop Core Server and Stop Probe Service
      • Note: In PRTG versions previous to 14.4.12, you have to use the PRTG Probe Administrator and PRTG Server Administrator programs to stop both services.
  2. Open the PRTG data folder
  3. Your current configuration file's name is PRTG Configuration.dat. Please rename it.
  4. In the Configuration Auto-Backups sub folder, locate the ZIP file with the configuration you want to restore. Unzip and copy it to the data folder to replace your current configuration.
  5. Restart both PRTG services:
    1. Open the PRTG Administration Tool on your PRTG core server system.
    2. Open the Service Start/Stop tab.
    3. Click on Start Core Server and Start Probe Service
      • Note: In PRTG versions previous to 14.4.12, you have to use the PRTG Probe Administrator and PRTG Server Administrator programs to start both services.

Done. PRTG is now running with the new configuration.

Note: If you're looking for the last working configuration (e.g. after a crash), repeat the steps above and go back date by date until you obtain a valid configuration again.

Created on Nov 23, 2010 2:32:19 PM by  Daniel Zobel [Paessler Support]

Last change on Jan 29, 2015 5:50:15 PM by  Gerald Schoch [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.