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System: Update: Could not perform update check:

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Error Message from the PRTG Core Server Log:

11/30/2010 10:17:20 AM Could not perform update check: Socket Error # 11001
Host not found.

Is this trying to hit some external update site? Is there some settings for PRTGv8 I should add to the outbound Windows Firewall? (OS = WS2k8R2)

system update wingui

Created on Nov 30, 2010 6:28:54 PM by  Doug Wyant (0) 1

Last change on Nov 30, 2010 6:34:13 PM by  Torsten Lindner [Paessler Support]



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Hello,

this is an internal check in PRTG to our website, if there is a newer version available (but nothing is actually downloaded). It's a simple HTTPS-Request (this can't be changed), but "does not hurt" PRTG if it fails.

Best Regards.

Created on Nov 30, 2010 6:36:06 PM by  Torsten Lindner [Paessler Support]

Last change on Nov 30, 2010 6:58:46 PM by  Torsten Lindner [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.