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System: Update: Could not perform update check:

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Error Message from the PRTG Core Server Log:

11/30/2010 10:17:20 AM Could not perform update check: Socket Error # 11001
Host not found.

Is this trying to hit some external update site? Is there some settings for PRTGv8 I should add to the outbound Windows Firewall? (OS = WS2k8R2)

system update wingui

Created on Nov 30, 2010 6:28:54 PM

Last change on Nov 30, 2010 6:34:13 PM by Torsten Lindner [Paessler Support]



1 Reply

Votes:

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Hello,

this is an internal check in PRTG to our website, if there is a newer version available (but nothing is actually downloaded). It's a simple HTTPS-Request (this can't be changed), but "does not hurt" PRTG if it fails.

Best Regards.

Created on Nov 30, 2010 6:36:06 PM by Torsten Lindner [Paessler Support]

Last change on Nov 30, 2010 6:58:46 PM by Torsten Lindner [Paessler Support]




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