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Error 10061

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Hi I have installed PRTG8 and no matter what I do I get error 10061 connection refused.

I have set the IP to the static in the PC 10.0.12.253, I have tried to change from ssl port 443 to port 80 and that did not work! I have followed the guide on the FAQ and that did not work, I cannot connect to the web server either!

I am using Windows 7 and IE

general prtg8 snmp

Created on Dec 23, 2010 5:08:14 PM by  Stevew (0) 1



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Hello,

where exactly do you get this error? Can you please make sure that the PRTG Services are running?

Best Regards.

Created on Dec 23, 2010 5:18:04 PM by  Torsten Lindner [Paessler Support]



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As soon as I start the PRTG windows GUI it says trying to connect and then there is a popup sying error 10061 etc...

I just went into services and both the PRTG server and probe are running.

Created on Dec 23, 2010 5:28:02 PM by  Stevew (0) 1



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Just to check, you've set the IP for the Webserver or for the Core-Server (for Probe Connections)?

Created on Dec 23, 2010 5:29:58 PM by  Torsten Lindner [Paessler Support]



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I have checked in the server IP and the server address in the GUI both set to 10.0.12.253

Created on Dec 23, 2010 5:50:23 PM by  Stevew (0) 1



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Please forward us some screenshots showing the settings to [email protected]

Created on Dec 24, 2010 8:39:58 AM by  Torsten Lindner [Paessler Support]



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I do not see a fix. I am having the same problem reported on ticket number PAE107793.

Created on Dec 29, 2010 5:59:30 PM by  David Moro (0)



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which exact version of PRTG are you using?

Created on Dec 29, 2010 7:07:13 PM by  Aurelio Lombardi [Paessler Support]



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I also am not able to log in....my IP address is different than above....mine reads: 99.196.213.43 both GUI and core have same IP I am using the freeware version

my 1st decline says Error 10061

my 2nd decline says wrong name or password

Created on Jan 29, 2011 6:23:44 PM by  wildcrafterb (0)



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For the login to the Enterprise Console or the PRTG web interface, please make sure you use the right login name and password. They are case sensitive!

For the Enterprise Console, please also make sure that the IP address you're connecting to matches the IP address set in the PRTG Server Administrator. For a detailed description, please see Solving Connection Refused Socket Error # 10061 in Enterprise Console.

Created on Jan 31, 2011 11:35:02 AM by  Daniel Zobel [Product Manager]

Last change on Jan 21, 2014 5:08:48 PM by  Gerald Schoch [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.