What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Why does Outlook hang when clicking on PRTG alert



I and a co-worker have Outlook 2010 32bit. When we click on emails from PRTG, it quite often hangs our Outlook, have you seen this before?

alerts outlook prtg

Created on Jan 12, 2011 5:32:49 PM

3 Replies



I'm afraid we haven't seen this before. We receive PRTG mails using Exchange 2010 as well and haven't had any issues so far.

Created on Jan 13, 2011 4:24:48 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3



Do you use Xobni? It may have something to do with that Outlook addin. I am trying a couple of things and will update when I find out more.

Created on Jan 13, 2011 5:04:28 PM



We don't use Xobni, so we wouldn't know if this causes any issues.

Created on Jan 17, 2011 2:38:33 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.