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How do I manually turn off all PRTG services so I can upgrade to v8?



I am trying to upgrade from v7 to v8 and it is telling me that there are PRTG services running. I checked and it looks like they are all stopped. Is there a list of services that I should check?

prtg7 prtg8 services

Created on Jan 13, 2011 1:27:08 PM

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Accepted Answer



Using Task Manager please check if either prtgserver or prtgprobe are still operational. If so, feel free to kill the process(es) using Task Manager.

Created on Jan 13, 2011 4:28:22 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.