New Question

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Do not run the application PRTG Windows GUI

Votes:

0

Your Vote:

Up

Down

PRTG service does not start 8 Core Server Service. Error code "Could not start webserver: Wrong DataTree version. Needed: 5 - found: ID: -1000 "

prtg8 service windows

Created on Jan 28, 2011 6:30:19 AM by Sergey (0) ●1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hello,

there seems to be a problem with the configuration file (it may got corrupted).

Please try to exchange your running config file

PRTG Datafolder\PRTG Configuration.dat

for one from the auto backup folder

PRTG Datafolder\Configuration Auto-Backups

yesterdays config or the one before and then start the PRTG services.

You will find the the data directory as defined under the "Core Server" tab of the "PRTG Server Administrator" tool, or in the following default paths:

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\V7\
Vista/2008/Windows 7: C:\ProgramData\Paessler\PRTG Network Monitor\V7\

Please be aware that it might also be a 'V8'-folder.

Best Regards.

Created on Jan 28, 2011 2:20:36 PM by Torsten Lindner [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.