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Device icons and auto acknowledge not inherited after discovery



I have created a group. I attached a device template to the group. Device template has a firewall Icon, a ping with auto acknowledge = "Show Down (acknowledged) status on error". I added 15 IP addresses to the group.

After discovery I mentioned that: - Device icon is not firewall icon - auto acknowledge setting is "Show Down status on error (default)" --> different than device template

device-template discovery prtg

Created on Feb 6, 2011 7:38:17 AM

3 Replies



Dear Hans,

which exact version of PRTG are you running?

Best Regards.

Created on Feb 7, 2011 12:38:16 PM by  Torsten Lindner [Paessler Support]



Dear Torsten,

I am using version

Best regards

Created on Feb 7, 2011 1:45:19 PM



Dear Hans,

thank you very much. Unfortunately, Device Icons can't be 'saved' in the templates (as the templates only store information about sensor settings). The missing auto-acknowledge on the ping sensor is indeed a bug, and should be fixed for the coming release in about 2 weeks. Please bear with us, and thank you for this feedback!

Best Regards

Created on Feb 7, 2011 3:56:22 PM by  Torsten Lindner [Paessler Support]

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