New Question

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Why don't my Hyper-V sensors work after changing names?

Votes:

0

Your Vote:

Up

Down

After renaming my virtual machine, network card, or disk resource name, PRTG shows a red Down status, indicating an error. I am sure my devices are up and running.

Why do my Hyper-V sensors show an error message?

hyper-v prtg virtual-machine vm wmi

Created on Feb 8, 2011 3:45:58 PM by Daniel Zobel [Product Manager]

Last change on May 6, 2019 11:49:05 AM by Maike Guba [Paessler Support]



1 Reply

Accepted Answer

Votes:

0

Your Vote:

Up

Down

This article applies as of PRTG 21

Hyper-V sensors and changing names

We recommend that you do not rename virtual machines once you have set up monitoring. If you have renamed a Hyper-V virtual machine, network card, or resource name, please perform the following steps to be able to monitor it again.

Note: Previously collected historic data will not be available in the new sensor's tables and graphs.

  1. Restart your Hyper-V host server.
  2. In PRTG, add the respective sensors again:

Note: You cannot monitor virtual machines if their names contain unsupported characters, for example, a number sign (#). In general, UTF-8 characters are supported.

Created on Feb 8, 2011 3:48:18 PM by Daniel Zobel [Product Manager]

Last change on Jan 14, 2022 10:34:19 AM by Frank Hadasch [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.