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Showing only 10 devices instead of 500



I just moved my PRTG from v7 on old pc to v8 on new Windows 7 PC. I did a fresh install as directed then copied over the V7 data to V8 directory. It appears to be working ok but it will only allow me to see 10 devices active. The other 400+ are there but won't active. I am assuming that this has something to do with the licensing. I have reentered the license key which is for 500 but it is still only allowing me to monitor 10 items.

Again, I have entered the license key for 500 devices but it still only allows me to monitor 10 at a time.

500 devices http-content-sensor

Created on Feb 10, 2011 4:23:00 PM

1 Reply



Dear Shelly,

is the new PRTG-Server properly activated? Is the old PRTG-machine shut off, or still running? Please see What To Do if Sensors Show a "Not Licensed" Message?.

Best Regards

Created on Feb 10, 2011 4:58:30 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.