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Wishlist feature: Option to hide down status

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0

I've seen many other people ask for this feature. It would be nice to have a checkbox option on each sensor to hide it from displaying Down status. Laptop computers are a prime example...I have sensors gathering statistics of available disk space, network card traffic, etc. But when the user shuts down and leaves the office, I see the laptop listed as Down. I'd like to specify that I never care about this device being down, I just want to gather statistics from it when it's online.

down sensor wishlist

Created on Feb 14, 2011 3:52:20 AM



6 Replies

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Dear John,

our solution (beginning with version 8.2 of the Network Monitor) is to use the "Auto Acknowledgment"-feature of Ping Sensors in combination with a master-dependency with such target hosts. This would pause all sensors monitoring such a particular host if the Ping Sensor fails, and in addition to that, the Ping Sensor will be automatically acknowledged.

Best Regards.

Created on Feb 15, 2011 12:17:43 PM by  Torsten Lindner [Paessler Support]



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Hi!

I tried to use that setup, but the "auto-acknowledged" sensor is still shown as error-sensor.

Client monitoring is important to me, too!

Regards, Phil

Created on Feb 15, 2011 2:19:31 PM

Last change on Feb 15, 2011 3:15:36 PM by  Daniel Zobel [Product Manager]



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A Down (Acknowledged) sensor will not trigger any more notifications, but as it is still a sensor showing an error, it is shown in the Alarms list. This is by design.

Created on Feb 15, 2011 3:12:53 PM by  Daniel Zobel [Product Manager]

Last change on Feb 15, 2011 3:13:13 PM by  Daniel Zobel [Product Manager]



Votes:

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Hi!

O.k., but I would really appreciate a feature to do real client and printer monitoring. Adding many clients makes PRTG 8.2.1 confusing, as the acknoledged error are shown in every map, in the iPhone-app, etc.

In the iPhone-app, I could not set a filter just to show unacknoledged error.

Phil

Created on Feb 15, 2011 5:37:23 PM



Votes:

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Hi!

Will there be any news in PRTG 9?

Phil

Created on Aug 15, 2011 6:56:58 AM



Votes:

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I'm afraid this is not planned for PRTG 9.

Created on Aug 15, 2011 4:29:29 PM by  Torsten Lindner [Paessler Support]




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