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Is there a way to automatically restart the probes when status is unknown?

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I'm running PRTG Network Monitor 8.2.1.1931 and some times my sensors status go to unknown. When this happens my monitoring stops. Is there a way to correct this? It didn't happen on older versions.

Thanks..

sensor status unknown

Created on Feb 18, 2011 1:59:10 PM



4 Replies

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Does this affect mainly WMI sensors? If so, please update to the latest release, version 8.3.0.2022 and see if this reduces the issue.

Created on Feb 18, 2011 2:56:27 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



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This happens with all sensors, SNMP, WMI and even pings. I updated to 8.3.0.2022 and will see what happens.

Thankyou

Created on Feb 18, 2011 3:15:58 PM



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I have the same problem, but only with WMI sensors. I'm already running version 8.3.0.2022. Anything else I can try?

The status can be unkown for a couple of hours suddenly they are up.

Created on Mar 17, 2011 4:41:10 PM



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Update to version 8.3.1.x. If the issue persists, please open a support ticket under https://service.paessler.com/en/openticket

Created on Mar 18, 2011 11:18:31 AM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




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