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Editing SMTP settings, save button is missing!

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When I am in System Administration > Notification Delivery...I am trying to setup SMTP. I change it to "Use SMTP Relay Server" and edit the settings but Save and Cancel do not appear! Thoughts?

notifications save-button smtp

Created on Feb 23, 2011 7:44:44 PM by  steve1 (1) 1



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Update: This bug in version 8.3.0.x was fixed today. The fix will be released with the next release (8.3.1) early next week.

Workaround

Clicking another tab on that page and returning to the tab you wanted to edit in the first place should bring up those submit buttons

Patch

If you are using V8.3.0.x and want to apply the patch yourself, here is how: Find the file prtg.js in the \websites\javascript folder and open it in a text editor.

Find this line:

if (initialtab>1) {$(".OctopusTabs2 > ul > li a").eq(initialtab-1).click();}

Replace the line with this new code:

if (initialtab>1) 
{
  $(".OctopusTabs2 .tabs-container.loadlater").removeClass("loadlater");
  $(".OctopusTabs2 > ul > li a").eq(initialtab-1).click();
}

Save the file and perform a "Full Refresh" of your browser window (Shift/CTRL F5, depending on browser).

Created on Feb 24, 2011 9:36:06 AM by  Dirk Paessler [Founder Paessler AG] (10,858) 3 4

Last change on Feb 24, 2011 9:40:11 AM by  Dirk Paessler [Founder Paessler AG] (10,858) 3 4



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This looks like a timing issue (depending on browser type and CPU performance).

Workaround: Clicking another tab on that page and returning to the page you wanted to edit in the first place should bring up the Submit buttons

We will try to reproduce the problem here and fix it.

Created on Feb 24, 2011 7:46:38 AM by  Dirk Paessler [Founder Paessler AG] (10,858) 3 4



Accepted Answer

Votes:

0

Your Vote:

Up

Down

Update: This bug in version 8.3.0.x was fixed today. The fix will be released with the next release (8.3.1) early next week.

Workaround

Clicking another tab on that page and returning to the tab you wanted to edit in the first place should bring up those submit buttons

Patch

If you are using V8.3.0.x and want to apply the patch yourself, here is how: Find the file prtg.js in the \websites\javascript folder and open it in a text editor.

Find this line:

if (initialtab>1) {$(".OctopusTabs2 > ul > li a").eq(initialtab-1).click();}

Replace the line with this new code:

if (initialtab>1) 
{
  $(".OctopusTabs2 .tabs-container.loadlater").removeClass("loadlater");
  $(".OctopusTabs2 > ul > li a").eq(initialtab-1).click();
}

Save the file and perform a "Full Refresh" of your browser window (Shift/CTRL F5, depending on browser).

Created on Feb 24, 2011 9:36:06 AM by  Dirk Paessler [Founder Paessler AG] (10,858) 3 4

Last change on Feb 24, 2011 9:40:11 AM by  Dirk Paessler [Founder Paessler AG] (10,858) 3 4



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.