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Why does your IP address hit my website hundreds of times a day?

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In my logs I have hundreds of requests from IP a.b.c.d and the user agent string mentions "www.paessler.com". What is going on here?

logs paessler-com useragent website

Created on Apr 12, 2011 8:36:07 AM by  Dirk Paessler [Founder Paessler AG] (10,984) 3 5



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Obviously someone has installed our monitoring software PRTG Network Monitor on his computer and has set it up to monitor your website.

We do not have any influence on the users of our software and we can not do anything against this.

To find out who the owner of the IP address is and to contact them or their provider, please use a WhoIs service and enter the IP address from your logfiles.

Here are a few links to WhoIs websites:

Created on Apr 12, 2011 8:43:57 AM by  Dirk Paessler [Founder Paessler AG] (10,984) 3 5

Last change on Sep 30, 2013 7:19:10 AM by  Aurelio Lombardi [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.