How to programmatically edit user group members

we did discuss this internal and managing users and groups through the API is nothing the API was planed for.

The way we have solved this is by having PRTG (and other applications) send the notifications to a mailbox that is constantly checked by another app. This app "knows" who is on call and forwards the notification by email and/or sends it through sms.

We used to do something similar by using an Exchange "group" and changing the membership to the pager email of who ever was on call. However we found that delivering through our exchange server created too many uncertainties and delayed deliveries. Even worse of part of what we need notification for caused problems with the exchange server. We are now setting all notification mechanisms to send alerts and escalations directly to our SMS numbers.

With everything we have generating notifications we are able to edit a text file or access an API to have a remote cron job check the calendar and change the configs as appropriate. PRTG is the only system which requires manual intervention. I suppose it's time to learn me some Powershell. Then we could trigger a script which looks up who's oncall and generates a notification but that creates another failure point which is what we're trying to eliminate.

For now we'll stick with interns making the weekly changes. However API access to users and groups is something we could make very good use of and would like to add as a feature request. Especially a feature that let us run security/permission audit on users and groups.