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Licence - but no internet connection.



We have a PRTG install to complete, but the server has NO access to the Internet, as it is installed within a totally secure network.

How will we licence the software, as my understanding is that the server attempts to validate the licence with Paessler?

Thanks Ian

installation internet licence

Created on Jun 16, 2011 4:01:20 PM

1 Reply



Dear Ian,

the activation can be done by email. So you could browse to the PRTG Host from your very workstation/PC, try the normal activation, which will then fail, and then start Activation by Email (you can then copy the request code from the PRTG Webinterface into your email client and send it to us at [email protected]).

best regards.

Created on Jun 16, 2011 4:19:05 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.