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Upgrade to v8

Votes:

0

I upgraded to v8 from v7.

PRTG started ok and then notified some cache needed to be done.

After hours, it completed and loaded the Webserver OK.

then suddenly the server hanged, I cannot get any connection at all, GUI or Web, it keeps timing out.

I then got an error from the config.dat file and I replaced it from an autobackup file.

In the logs everything shows ok, however I get no response.

I am not sure if the server is still monitoring or not and I can't get access to it.

Windows Firewall is OFF.

Help?

24/06/2011 10:49:00 AM PRTG Network Monitor 8.4.2.2321 Core Server starting on "MRANDERSON" LINE REMOVED 24/06/2011 10:49:00 AM Windows Server 2008 (6.0.0 Build 6002 Service Pack 2), 4 CPUs, Intel Pentium, on "HP LOGICAL VOLUME SCSI DISK DEVICE" 24/06/2011 10:49:00 AM System Path: C:\Program Files\PRTG Network Monitor\ 24/06/2011 10:49:00 AM Data Path: C:\ProgramData\Paessler\PRTG Network Monitor\V7\ 24/06/2011 10:49:00 AM Formatting: d/MM/yyyy | dddd, d MMMM yyyy | h:mm AMPM | h:mm:ss AMPM 24/06/2011 10:49:00 AM Starting Core Server: PRTG Network Monitor 8.4.2.2321 PRTG Network Monitor 500 ID: -1000 24/06/2011 10:49:00 AM Starting webserver for IP 10.0.0.8:80 (URL: http://10.0.0.8) 24/06/2011 10:49:00 AM Loading Configuration File: C:\ProgramData\Paessler\PRTG Network Monitor\V7\PRTG Configuration.dat 24/06/2011 10:49:08 AM Loading Configuration File: OK 24/06/2011 10:49:08 AM Objects: 2x probe, 36x group, 52x device, 357x sensor, 4x usergroup, 9x user, 6x notification, 9x schedule 24/06/2011 10:49:08 AM Sensors: 14x aggregation, 1x exe, 1x file, 3x folder, 1x ftp, 2x http, 46x httpadvanced, 24x httpcontent, 4x netflowheader, 10x ping, 1x pop3roundtrip, 2x probe, 1x remotedesktop, 36x snmpcustom, 136x snmplibrary, 53x snmptraffic, 3x snmpuptime, 6x wmidiskspace, 2x wmieventlog, 1x wmimemory, 5x wminetwork, 1x wmiprocess, 4x wmiprocessor 24/06/2011 10:49:08 AM Estimated Monitoring Requests Per Second: 5.22583333333331 24/06/2011 10:49:27 AM System Memory: Committed: 80 MB, Allocated: 62 MB, Unused: 0 MB, Free Physical: 2909 MB, Total Physical: 3582 MB, Free Virtual: 1849 MB, Total Virtual: 2047 MBFree Pagefile: 6798 MB, Total Pagefile: 7433 MB 24/06/2011 10:49:27 AM Internet Explorer: V7 24/06/2011 10:49:27 AM PRTG Core Server Ready 24/06/2011 10:50:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:51:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:52:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:53:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:54:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:55:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:56:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:57:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:58:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:59:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 10:59:38 AM Probe Timeout: MRANDERSON (127.0.0.1:49286) 24/06/2011 11:00:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 11:01:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 11:02:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748) 24/06/2011 11:03:28 AM Wants: WL DataSync 54239664 (3748) From: RL DataSync (3748)

core-server-hangs prtg-v8 upgrade

Created on Jun 24, 2011 1:04:08 AM



1 Reply

Votes:

0

as already replied to your support ticket, please send the complete Logs(system) folder

Created on Jun 24, 2011 7:39:25 AM by Aurelio Lombardi [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.