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Protected access to a device



I have an HP Procurve switch that is outside of the PRTG subnet. It is the gateway switch for my network to the Internet, therefore on the outside of the firewall. I have assigned an IP address to it and have given access a username and password. How can I make PRTG use this username and password when doing a scan while adding it to my core server as a new device? It is an SNMP capable device.

access password snmp

Created on Jun 24, 2011 6:13:47 PM

1 Reply




can you access the device using SNMP at all,if it is outside your firewall?

SNMP credentilas (SNMP version and comunity string) can be configured per device if needed.

Go to the device settings in PRTG and change the SNMP credentials.

Created on Jun 26, 2011 1:06:33 PM by  Aurelio Lombardi [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.