What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Give users access to acknowledge but not delete?



Hello, I have an account within PRTG that I would like to give limited access. I would like users of this group (or particular user) to be able to acknowledge alarms, re-check alarms, and pause sensors for a period of time and read-only access to the rest of the system. I do not want to give the user access to add new accounts, delete sensors or monitors, etc... Is this possible?


access-rights group-control user-control

Created on Jun 28, 2011 1:12:02 PM

3 Replies



Dear David,

I'm afraid that is not possible.

best regards.

Created on Jun 28, 2011 5:24:06 PM by  Torsten Lindner [Paessler Support]



Is this still the case with version 9? I have 50 Active Directory users that I would like to have read only but still have the ability to pause and un-pause devices and senors.

Created on Jan 31, 2012 3:00:43 PM



Sorry, that's not possible.

Created on Jan 31, 2012 3:08:00 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.