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Local Probe Disconnected..



I have installed new PRTG 8 on Win7(64bit) and it work fine for a few days and after, the local probe is disconnected. how happen it ? to insert all configuration hand by hand is very hard. can I import my previous configuration ? thanks

prtg snmp- wmi

Created on Jul 13, 2011 5:55:05 AM

1 Reply




please open a support ticket by sending a mail to [email protected]

please forward us your system log files for analysis? You can find the same under

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\V8\Logs (System) Vista/2008: C:\ProgramData\Paessler\PRTG Network Monitor\V8\Logs (System)

Created on Jul 13, 2011 8:03:06 AM by  Aurelio Lombardi [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.