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Problem connecting to IMAP server: Socket Error #10060 Connection Timed Out




I'm trying to set up a SMTPtoIMAP round trip sensor and I'm having trouble connecting to the IMAP server.

I have the HTTP Proxy Settings (ISA 2004) set up and have tried various methods of entering the username and password (DOMAIN\USERNAME, USERNAME@DOMAIN, USERNAME).

Basic Authentication is allowed on the firewall configuration.

I am able to telnet to the IMAP server (imap.google.com:993) and connect fine from the machine where PRTG is installed fine, but PRTG cannot establish a connection itself.

10060 isa proxy

Created on Jul 18, 2011 9:46:45 PM

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Accepted Answer




I'm very much afraid the Mail sensors in PRTG don't use the Proxy-Settings, and therefore can't work via a proxy.

best regards.

Created on Jul 26, 2011 2:51:55 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.