Hello all,
I have a strange issue with my ability to monitor HP printers on my print server.
Whenever I add an HP printer sensor I get the following error message when trying to acquire status:
0:An exception occured while populating the properties for the PrintQueue object. Win32 error. Access is denied.
It would seem fairly obvious that there is a credentials issue, but it's not that easy.
I am able to monitor other vendors printers on the same server wihtout any issues, it is limited to HP devices. The security attributes between my xerox devices and my hp devices match, and the senors are setup to inherit credentials from the parent probe.
I know I have the Queue names correct, I used the PTF List Queues Tool, and everything is fine. Has anyone seen this before? It is rather frustrating, especially cause it is only HP printers that I am having trouble with.
Any help/suggestions would be greatly appreciated.
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