What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Information in Activation Request Code



what information is used to generate the Activation Request Code when I use activation by mail

activation email prtg

Created on Sep 7, 2011 2:00:48 PM by  Aurelio Lombardi [Paessler Support]

1 Reply



The following information is used to create a fingerprint of the machine, encoded in a non reversal way (there is no way to get the original values like the MAC from the transfered data): - Bios - System Name - Harddisk Information - Mac - Memory Configuration

The following infos are included and required for the activation: - License key - Installed Edition (Professional, Enterprise etc) - Used Installer

Created on Sep 7, 2011 2:01:49 PM by  Aurelio Lombardi [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.