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How do I Import Data from PRTG Traffic Grapher 6 or IPCheck Server Monitor 5 in PRTG Network Monitor

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I have historic data of predecessor products IPCheck Server Monitor 5 and PRTG Traffic Grapher 6 that I want to carry over to PRTG Network Monitor 7.

import installation ipcheck5 migration prtg6 traffic-grapher

Created on Feb 2, 2010 2:13:28 PM by  Dirk Paessler [Founder Paessler AG] (10,858) 3 4

Last change on Apr 24, 2019 10:13:29 AM by  Maike Behnsen [Paessler Support]



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This article applies to PRTG Network Monitor 7

Note: This PRTG version is deprecated! We recommend a clean install of the latest PRTG version!

Import Data from PRTG Traffic Grapher 6 or IPCheck Server Monitor 5 into PRTG Network Monitor 7

You can import your sensor configuration and historic monitoring data from PRTG 7's predecessor products - PRTG Traffic Grapher V6 or IPCheck Server Monitor 5 - into your PRTG Network Monitor 7 installation using the Import tool.

Note: Only PRTG Network Monitor 7.x supports the data import from PRTG6/IPCheck 5. Newer versions do not support this import!

Every time you run the import procedure, a new group will be created and all imported groups, devices and sensors will be placed in this new group (i.e. if you import from multiple IPCheck and/or PRTG installations each imported configuration will show up in its own group). Depending on the volume amount of historic monitoring data, the import can take between a few minutes and several hours (e.g. for hundreds of sensors with one year of monitoring data).

PRTG Traffic Grapher 6

Limitations When Importing from PRTG 6

The import process will try to import all groups and sensors, as well as the historic sensor data, with the following exceptions:

  • Whenever possible the Import tool will create "devices" from the groups in the PRTG 6 setup.
  • Packet sniffing and NetFlow sensors are not imported and must be recreated (because of many technical changes).
  • Aggregation sensors are not supported by PRTG 7 and thus are not imported.
  • User accounts, custom graphs, notifications, dependencies and schedules are not imported.

Importing from PRTG 6

  • First: Make a backup of your old PRTG system, preferably a full machine backup.
  • Now install the latest version of PRTG 6 from the Paessler Website at www.paessler.com on your old system and run it at least once. This will make sure that the file formats are are updated to the format the Import tool expects.
  • Stop PRTG 6.
  • Start the Import tool from the PRTG 7 Start group. First it will ask you to stop your PRTG 7 services since the import process can not be run while PRTG 7 is in operation.
  • Then, enter the folder where the .PRTG file is stored.
  • Finally, choose a start date.
  • As soon as you click "Start PRTG Import" the import process will run and you will see a progress information in the window. After the import process has finished please close the Import tool and PRTG 7 will automatically restart.
  • Afterwards, and in case you want your old monitoring to be online again, restart your PRTG 6 services (recommended until the imported sensors are all working fine)

IPCheck Server Monitor 5

Limitations When Importing from IPCheck 5

The Import process will try to import all groups, devices and sensors, as well as the historic sensor data, with the following exceptions:

  • System sensors (service, file, disk space, event log) are imported and converted into WMI sensors.
  • SNMP traffic sensors are converted into simple SNMP sensors.
  • Script, TCP-script and custom sensors are not imported.
  • User accounts, notifications, dependencies and schedules are not imported.

Importing from IPCheck 5

  • Note: Importing data from IPCheck 5 only works when the data files are stored on local drives. Import from a network drives is not possible.
  • First: Make a backup of your old IPCheck system, preferably a full machine backup.
  • Install the latest version of IPCheck Server Monitor 5 from the Paessler website under www.paessler.com on your old system and run it at least once. This will make sure that the file formats are updated as the Import tool expects.
  • If you are installing PRTG 7 on the same machine as IPCheck 5 is running you can skip the following first step.
  • If you want to import IPCheck 5 data from another computer you must manually copy the data: The IPCheck database and the monitoring data files must reside on a local drive. Please stop the IPCheck services and copy the file "ipcheck.fdb" into a folder on your local drive. Then copy the "monitoring data" folder into the same folder as the FDB file.
  • Start the Import Tool from the PRTG Start Group. First it will ask you to stop your PRTG 7 services since the import process can not be run while PRTG 7 is running.
  • Thereon, enter the credentials required to access the firebird database file of IPCheck.
  • Then enter the folder where you have copied the "ipcheck.fdb" file.
  • Finally choose a start date.
  • As soon as you click "Start IPCheck Import" the import process will run and you will see progress information in the window. After the import process has finished please close the Import tool and PRTG 7 will automatically restart.
  • Afterwards, and in case you want your old monitoring to be online again, restart your IPCheck 5 services on the old system (recommended until the imported sensors are all working fine).

Created on Feb 2, 2010 2:14:18 PM by  Dirk Paessler [Founder Paessler AG] (10,858) 3 4

Last change on Sep 7, 2017 3:42:44 PM by  Gerald Schoch [Paessler Support]



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Well,

Here's what I did. My situation didn't really seem like the one above. I was able to get most of my historic data back by deleting a few days of erroneous data (at the folder lever). I thn copied the entire c:\programfiles\prtg folder and sub folders off to another location. I rebuilt my server and then I installed V7. I used the import tool (back to 1/1/2008) and it appeared to import (though I did see a couple of errors). When everything came up in V7, only one sensor had any kind of historical data at all, and that was a linux phone switch, and it only went back to April 1st 2010.

I was confused at the part where it said to install PRTG 6. I wasn't sure how to get the backup files back into it, so I just put 7 on the new server and did the import.

This isn't mission critical, but I WOULD like to salvage the data I have if at all possible. My historical data goes back to August of 2008.

Thanks for any help you can provide.

p.../NH

Created on Apr 19, 2010 6:34:43 PM by  pjw73nh (0) 1



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when you import, you do select a prtg6 configuration file to import from.

when you open that exact same file in PRTG6 (File -> Open) do you see any historic data?

Created on Apr 20, 2010 11:10:37 AM by  Aurelio Lombardi [Paessler Support]



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Can you tell me where I can download PRTG Network Monitor 7.x? I find only 8.x.

Created on Mar 29, 2011 12:11:32 PM by  Vincent Baudry (0)



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Please contact our support team at support@paessler.com for a download link to PRTG 7.

Created on Mar 29, 2011 2:34:20 PM by  Torsten Lindner [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.