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What antivirus exceptions should be in place for PRTG?



Need to know what folders/files/services I need to exclude from real-time protection so the antivirus product I am using doesn't affect the performance of PRTG. Thanks for any help you can provide.

antivirus exceptions prtg

Created on Sep 29, 2011 6:02:23 PM

2 Replies

Accepted Answer




the PRTG program folder should be enough.

However, depending on the product you're using, you may also need to add the paessler.com domain to the allowed list of your web access protection in order to use the automatic update. For details, please see: Read time out during software auto-update of PRTG. What can I do?

Created on Sep 30, 2011 8:29:14 AM by  Aurelio Lombardi [Paessler Support]

Last change on Oct 4, 2012 1:24:59 PM by  Daniel Zobel [Product Manager]



Thanks for your help.

Created on Sep 30, 2011 1:05:48 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.