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Can't use auto-update feature: Automatic update is not available (Unknown license key)

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I get the following "Latest auto-update message"

10/12/2011 9:32:47 AM Automatic update is not available (Unknown license key). Please update manually by visiting https://www.paessler.com/login.

What's going on?

auto-update prtg unknown-license-key

Created on Oct 12, 2011 8:30:23 PM by  John Chenard (0) 1

Last change on Oct 13, 2011 8:08:54 AM by  Dirk Paessler [Founder Paessler AG] (11,005) 3 5



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Your license key is not found in our customer database.

Please contact [email protected] and send in your license key to find out what's going on.

Created on Oct 13, 2011 8:09:37 AM by  Dirk Paessler [Founder Paessler AG] (11,005) 3 5



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