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Connection reset by peer (socket error # 10054)

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Dear support,

The sensor tested is "HTTP ADVANCED" and it shows the error "Connection reset by peer (socket error # 10054)" How can I solve this? Could you please help me?

Regards, Natasha.

connection http-advanced prtg9

Created on Oct 18, 2011 11:57:26 AM by  Daniel Lemos (50) 1 1



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10054 means:

An existing connection was forcibly closed by the remote server or application. This normally results if the remote server/application is suddenly stopped, the host is rebooted, the host or remote network interface is disabled, or the remote host uses a hard close. This error may also result if a connection was broken due to keep-alive activity detecting a failure while one or more operations are in progress.

Anyway, it seems that the remote host has suddenly stopped and killed the connection.

Could you describe the network path from the probe to the website you are trying to monitor?

Created on Oct 18, 2011 1:41:31 PM by  Megamuch (60) 1 1



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An HTTP sensor started failing after updating from v14.1.8.1371 to v14.3.11.2750, the solution was to rebuild it as HTTP Advanced sensor and use the Compatibility engine as monitoring engine in the settings.

Created on Aug 27, 2014 3:59:26 PM by  tbl-ldc (60) 1



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