What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Amend text on summary email

Votes:

0

Your Vote:

Up

Down

We use summary notification emails to our service desk program to automatically raise incidents. To avoid one outage raising lots of incidents we use summary emails but I cant find any way of amending the summary email template to give a more meaningful (to our helpdesk system) first line instead of "[PRTG Network Monitor (%sitename)] 9 Summarized Notifications". I can amend regular emails on the notifications settings, but not summary ones.

email prtg summary

Created on Oct 27, 2011 8:05:02 AM by  Don-Ricardo Juman (0) 1



1 Reply

Accepted Answer

Votes:

0

Your Vote:

Up

Down

Thank you, we've added this to our wishlist for future releases of PRTG.

Created on Nov 3, 2011 4:26:09 PM by  Daniel Zobel [Product Manager]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.