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PRTG Webserver is not starting

Votes:

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Hi I'm new to this kind of software and while trying to install PRTG the following message appeared: http://dl.dropbox.com/u/17510525/PRTG/Setup.png

I restarted my computer but the PRTG Network Monitor is unable to log in to the web server

So I went to Computer -> Services and Application -> Manage -> Services -> PRTG Core Server Service and tried to Start the service Manually but this message appeared: http://dl.dropbox.com/u/17510525/PRTG/Services.png

core-service problem ptrg

Created on Nov 19, 2011 3:49:10 PM

Last change on Nov 30, 2011 10:03:37 AM by Torsten Lindner [Paessler Support]



2 Replies

Accepted Answer

Votes:

0

Hello,

this could be an issue with blocked ports which the PRTG Webserver tries to bind. Please try setting PRTGs webserver to run on port 80 on port 127.0.0.1 in the PRTG Server Administrator. Does this help?

best regards.

Created on Nov 21, 2011 3:21:37 PM by Torsten Lindner [Paessler Support]



Votes:

0

Hi, Your idea has solved the problem, now the webserver works fine. Thank you very much.

Created on Nov 28, 2011 7:48:17 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.