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prtgadmin initial password change causes error



I recently installed PRTG 9 and changed the prtgadmin password as suggested. So default login button disappeared as expected. Counterpart is that from that moment on the systemtray icon is continiously blinking with remark popup "PRTG Network Monitor <IP> (prtgadmin) Not connected (Wrong username or pssword.) I guess something keeps the old (default) prtgadmin password but don't know where to go to correct this. Kind regards, Didier

change password prtgadmin

Created on Nov 25, 2011 10:36:30 AM

1 Reply

Accepted Answer



There are different interfaces available to connect to the PRTG core server:

If you change the admin password in the PRTG core server's settings, please make sure you use the new credentials in all of your interfaces.

The tray icon, for example, is part of the Enterprise Console. Please open it and enter the new credentials in the PRTG Servers List.

Created on Nov 25, 2011 11:47:56 AM by  Daniel Zobel [Product Manager]

Last change on May 28, 2014 2:55:39 PM by  Gerald Schoch [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.