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Don't send alarm messages when PING goes down



We got about 300 Servers witch each about 8 Sensors (PING, SNMP HDD, SNMP Traffic and so on)

When 1 Server goes down we get an Email of each Sensor.

Can we configure PRTG to send no HDD, Traffic, CPU alarms if PING goes down so we minimize Mail Traffic?


notifications prtg sensor status-icons

Created on Mar 23, 2010 6:41:42 AM

Last change on Mar 23, 2010 11:50:52 AM by  Daniel Zobel [Product Manager]

2 Replies

Accepted Answer



Use Dependencies.

The default is: When you discover your servers using auto discovery, the ping sensor of a device is made the master for the device and all other sensors on the device use that one as the dependency sensor. That means if the ping sensor of a device goes down all other sensors of that device will get paused and you will only be notified abut the ping sensor being down.

If you manually add devices and sensors these settings have to be made manually. So please make the ping sensor of a device the master for the device (Master object for parent) and set the other sensors to use parent (that is usually the default setting).

See Also

How to reduce number of alerts to a single alert instead of one for each sensor, using dependencies?

Created on Mar 23, 2010 8:04:26 AM by  Aurelio Lombardi [Paessler Support]

Last change on Mar 28, 2011 3:37:36 PM by  Daniel Zobel [Product Manager]



works perfect, thx

Created on Mar 23, 2010 10:22:17 AM

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