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Delivery Receipt & Read Receipts

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Is there any way to request read receipts for alerts from PRTG?

delivery notifications prtg read receipt smtp

Created on Mar 24, 2010 9:58:43 PM

Last change on Mar 25, 2010 8:08:39 AM by Daniel Zobel [Product Manager]



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I'm afraid this is not possible with PRTG. You can send out messages in various ways using PRTG's notifications, but there is no way you can check these messages are actually read.

You can, however, include a link to the PRTG web interface into your notification emails with which the receiver can acknowledge an alarm in PRTG with just one click. See Is there a way to single-click acknowledge an alarm by adding a URL to the email template? for more information.

Created on Mar 25, 2010 8:08:07 AM by Daniel Zobel [Product Manager]

Last change on Mar 26, 2010 8:49:31 AM by Daniel Zobel [Product Manager]




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