What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Delivery Receipt & Read Receipts



Is there any way to request read receipts for alerts from PRTG?

delivery notifications prtg read receipt smtp

Created on Mar 24, 2010 9:58:43 PM

Last change on Mar 25, 2010 8:08:39 AM by  Daniel Zobel [Product Manager]

1 Reply

Accepted Answer



I'm afraid this is not possible with PRTG. You can send out messages in various ways using PRTG's notifications, but there is no way you can check these messages are actually read.

You can, however, include a link to the PRTG web interface into your notification emails with which the receiver can acknowledge an alarm in PRTG with just one click. See Is there a way to single-click acknowledge an alarm by adding a URL to the email template? for more information.

Created on Mar 25, 2010 8:08:07 AM by  Daniel Zobel [Product Manager]

Last change on Mar 26, 2010 8:49:31 AM by  Daniel Zobel [Product Manager]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.