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Delivery Receipt & Read Receipts

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Is there any way to request read receipts for alerts from PRTG?

delivery notifications prtg read receipt smtp

Created on Mar 24, 2010 9:58:43 PM by  William Mynatt Jr (0) 1

Last change on Mar 25, 2010 8:08:39 AM by  Daniel Zobel [Paessler Support]



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I'm afraid this is not possible with PRTG. You can send out messages in various ways using PRTG's notifications, but there is no way you can check these messages are actually read.

You can, however, include a link to the PRTG web interface into your notification emails with which the receiver can acknowledge an alarm in PRTG with just one click. See Is there a way to single-click acknowledge an alarm by adding a URL to the email template? for more information.

Created on Mar 25, 2010 8:08:07 AM by  Daniel Zobel [Paessler Support]

Last change on Mar 26, 2010 8:49:31 AM by  Daniel Zobel [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.