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How do I change wmi timeout value in 7.1.13095 version

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I am currently running PRTG 7.1.1.3095 version and it's scanning interval is set to 15 minutes. I have read the knowledge base articles here and understood that wmi timeout value should be 1.5x of scanning interval. I don't find this wmi timeout option from the User interface.

When I read the configuration.dat file through notepad, the wmi timeout value is set as 5 sec. I know that I will not be able to change the value if I change it from this configuration.dat file. Need your guidance in setting up this wmi timeout value in this version, which I don't have an option from UI.

Thanks

option prtg timeout wmi wmitimeout

Created on Mar 25, 2010 1:29:29 AM

Last change on Mar 25, 2010 8:10:43 AM by Daniel Zobel [Product Manager]



1 Reply

Accepted Answer

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Please update to the latest version. WMI timeout setting was introduced in a later version than the one you have installed.

(We already sent you this answer in support ticket # 51162 on March, 18th.)

Created on Mar 25, 2010 8:04:28 AM by Aurelio Lombardi [Paessler Support]

Last change on Mar 25, 2010 8:18:08 AM by Daniel Zobel [Product Manager]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.