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Alarms Acknowledge

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How can I de-acknowledge an alarm that was acknowledged?

acknowledge alarms status

Created on Jan 25, 2012 2:08:51 PM by  Luis Aguilar Sindes (0) 1

Last change on Jan 25, 2012 2:19:33 PM by  Konstantin Wolff [Paessler Support]



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Hello,
the only way to "Unacknowledge" alarm is to use the "Acknowledge until" function in the context menu of the sensor. An immediate "Unacknowledge" is not possible.

Best regards

Created on Jan 25, 2012 2:19:07 PM by  Konstantin Wolff [Paessler Support]



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Hi Luis,

Pausing and next resuming the sensor will do the trick.

Regards,

Created on Jan 25, 2012 4:16:58 PM by  PRTG Tools Family [prtgtoolsfamily.com] (13,413) 3 4




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