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Adding New Users, login fails



new user, login, fail Added new user with user name and password. Getting the message: Your login has failed. Please try again! - User is active.

fail login new-user

Created on Jan 31, 2012 3:54:06 PM

3 Replies




are these users coming for an Active Directory integration of your PRTG? Or normal PRTG users? Just to check, are you aware that the password-checks are case-sensitive?

best regards.

Created on Jan 31, 2012 6:07:29 PM by  Torsten Lindner [Paessler Support]



I am having the same issue,,, even added user to admin group,,,

(userid is not active directory synch)

Created on Jun 11, 2012 4:40:26 PM



what precise version of PRTG are you using?
Best regards

Created on Jun 12, 2012 12:24:27 PM by  Konstantin Wolff [Paessler Support]

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