When I try to start a remote probe, I get the error message "Could not initialize Traffic Control API: Error reading interface list, make sure QoS Packet Scheduler is active for this interface."
Error stating probe - QoS Packet Scheduler Issue
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7 Replies
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Hello,
this message does not prevent the Probe Service from starting, this is only a message that due to the underlying OS (XP or 2003) a certain feature for the QoS-Sensor will not be available (which is to set the 'ToS'-value for this sensor's packets).
best regards.
Created on Feb 1, 2012 5:07:39 PM by
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Could you please forward us your system log files from this very probe for analysis via email to [email protected]? You will find the log files within the data directory as defined under the "Core Server" tab of the "PRTG Server Administrator" tool, or in the following default paths:
XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\Logs (System) Vista/2008/Windows 7: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)
Please be aware that it might also be a 'V7' or a 'V8'-folder in which then the "Logs (System)"-folder resides. You can also use the option to upload the logs to our FTP-Server, using the button "Send Logs to Paessler..." on the tab "Logs" in the "PRTG Server Admin Tool".
Created on Feb 2, 2012 3:06:18 PM by
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You can leave the Ticketnumber field empty if you do not have one so far.
Created on Feb 2, 2012 3:41:10 PM by
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Matt, we would need your logfiles to see that. Please send them to us as outlined above.
Created on Mar 20, 2014 4:00:15 PM by
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