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24 hour format

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we want prtg to operate graphs and time tables in 24 hour format instead of AM/PM. the server is configured to use 24 hour format.

24 format hour settings

Created on Feb 3, 2012 12:29:04 PM by  Stijn Peeters (10) 1



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Hello,

have you checked the My Account Settings?

best regards.

Created on Feb 3, 2012 4:28:59 PM by  Torsten Lindner [Paessler Support]

Last change on Feb 3, 2012 4:30:01 PM by  Torsten Lindner [Paessler Support]



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that is on system settings. and the system is on 24 hour format.

Created on Feb 6, 2012 9:52:42 AM by  Stijn Peeters (10) 1



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And what is the Date Format-Setting of your PRTG account?

Created on Feb 6, 2012 3:01:18 PM by  Torsten Lindner [Paessler Support]



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user is on use system settings.

Created on Feb 7, 2012 1:02:18 PM by  Stijn Peeters (10) 1



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Then please select a different one specifically in the PRTG user settings. Does this one then work?

Created on Feb 7, 2012 1:31:29 PM by  Torsten Lindner [Paessler Support]



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yes it does, but every user now has to do this. not a great solution.

Created on Feb 7, 2012 3:05:58 PM by  Stijn Peeters (10) 1



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But it's a work-around. Unfortunately, there seem to be rare-cases where PRTG can't successfully discern the Date/Time/Regional System Settings on the Windows host it is running. We are using standard Windows API-Calls to do this, and if these fail, then it's likely something on the underlying Windows (Registry-Corruption or similar). It might help to move PRTG to a new host.

Created on Feb 7, 2012 3:22:51 PM by  Torsten Lindner [Paessler Support]



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