What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

NetFlow v9 and MAC address : 00-00-00-00-00-00

Votes:

0

Your Vote:

Up

Down

Hi,

I setup a NetFlow v9 custom sensor (from a Cisco 1812 router), and in the Toplists, I created a custom report including the Destionation MAC.

But the destination MAC are always empty and are displayed as : 00-00-00-00-00-00.

Using PRTG Network Monitor 9.1.6.1962

Thanks for the help

mac netflow v9

Created on Feb 6, 2012 10:07:11 AM by  guigui42 (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hello,

can you please use Wireshark to record a capture file on the port on which PRTG receives the Netflow data? Please let the capture run long enough to ensure the Netflow9 templates are recorded, and then send it to us via email to [email protected]

best regards.

Created on Feb 6, 2012 4:10:43 PM by  Torsten Lindner [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.