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PRTG Network Monitor

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iprtg connection

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Connecting to the demo prtg configuration works fine. But to our own installation, it does not. I get a Connection timed Out error.

What could be the issue? I double checked the access and login credentials.

Guy

connection error iprtg timed-out

Created on Mar 5, 2012 10:06:37 AM by Guy Van den Bosch (0) ●1



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Hi,
is your installation accessible from the internet? Can you access the installation in a browser?
Best regards

Created on Mar 5, 2012 12:08:17 PM by Konstantin Wolff [Paessler Support]



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Yes, our installation in accessible from the internet. Using port 8003. And yes, it is accessible from a browser.

Created on Mar 5, 2012 12:55:02 PM by Guy Van den Bosch (0) ●1




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