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No access from iPRTG via Cisco VPN

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I tried to connect PRTG with my iPhone via internal Cisco VPN Client and got the following results :

- iPRTG doesnt work -> the application crashes after 5 sec. - I´m able to connect the PRTG Server via Safari

cisco iprtg vpn

Created on Apr 1, 2010 12:56:19 PM by  mgerret (0) 1



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On our own network iPRTG works fine through our Cisco VPN (ASA 5510). We have also received reports from other customers who don't have problems. But some users seem to have a problem. We don't have an explanation for this and we can not reproduce it yet.

See Does iPRTG work through the built-in Cisco VPN Client of the iPhone?

Created on Apr 3, 2010 1:57:21 PM by  Dirk Paessler [Founder Paessler AG] (10,869) 3 4



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I second the question, since we have also an ASA 5510 (8.2 sw revision) and I cannot connect thru IPSEC from outside with iPRTG.

Created on Apr 23, 2010 4:07:10 PM by  Claudio Duffini (0) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.