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WMI Process Doesn't always work?



I've got just over 200 remote probes pushed out. On each probe I monitor one specific process. It's the same process on all remote computers. On about 4 computers the sensor shows down, even though I know the process is running normally.

I've tripled checked that I have the process entered correctly in all 4 of them.

Any idea why it works on ~ 196 but not on 4? I can't find a common denominator.

prtg snmp wmi

Created on Mar 22, 2012 3:41:29 PM

1 Reply



We had some customers reporting this, we assume a Windows Update did some adjustments.

Please try to re-enable the process performance counters on the affected machines, as described in our WMI Repair List, section "The re-enable performance counters option". Does this help? If not, what is the exact error message of these sensors?

Best regards,

- Volker

Created on May 21, 2012 1:53:37 PM by  Volker Uffelmann [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.