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Sending notifications on alarm acknowledgement

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I've been looking through the manual and KB for PRTG 9 for a way to send a notification when an alarm is acknowledged. I'd like to be able to have the first team member who responds to an alarm be able to acknowledge it and generate a notification. That way there aren't multiple administrators working on the same problem. I think the best way to do this is with a state trigger for an acknowledged alarm, but that's not an option in the list. This notification would include the name/username of the person acknowledging the alarm.

acknowledge alarms notifications

Created on Mar 25, 2012 5:31:56 AM



6 Replies

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hallo,

this is not yet possible, but we will add it as a feature request

Created on Mar 26, 2012 10:08:28 AM by Aurelio Lombardi [Paessler Support]



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Hello, this would be a very useful feature. Any news on this feature - will it be implemented?

Created on Feb 15, 2016 7:03:52 AM



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Hello,

this will not be implemented, sorry.

Created on Feb 15, 2016 12:59:06 PM by Aurelio Lombardi [Paessler Support]



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Can we get this implemented? It sure would be nice

Created on May 12, 2017 3:01:56 PM



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Is this feature still not being considered?

Created on Aug 25, 2023 4:47:32 PM



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Hello,
We do not have any plans on implementing this yet.

Created on Aug 30, 2023 9:55:34 AM by Eng Kang [Paessler Technical Support]




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