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Which provider should I use for the Geo Maps feature of PRTG?



I want to show geographical maps in the PRTG web interface. Which of the preconfigured map providers is the best for me? Where can I get more information about these providers?

cloudmade geo-maps google google-maps help maps nokia open-street-map prtg

Created on Apr 12, 2012 9:18:34 AM by  Daniel Zobel [Product Manager]

Last change on Mar 9, 2022 3:01:26 PM by  Frank Hadasch [Paessler Support] (0) 1

3 Replies

Accepted Answer



This article applies as of PRTG 22

Important notice: If you used CloudMade before, updating to PRTG 20.1.55 or later automatically changes this setting to Default (recommended). If you used Nokia Maps before, updating to PRTG 17.4.33 or later automatically changes this setting to HERE Maps. For more information, see Geo Maps Currently Not Working In PRTG.

Geographical maps providers

To view geographical maps that show the location of your monitored devices, PRTG supports several map providers. The PRTG web server requests geographical maps of your monitoring locations and shows them.

PRTG supports the following map providers. Some of them require an API key that can be requested on the providers' websites.

Service providerAPI key required?More information/signup
HERE Mapsnohttps://wego.here.com
Default map provider
Nokia Mapsdiscontinuedhttp://maps.nokia.com/
Discontinued since October 2017. See the article Geo Maps Currently Not Working for details.
CloudMadediscontinuedhttp://cloudmade.com (for CloudMade Enterprise users only)
Discontinued and removed as of version 20.1.55
Google Static MapsyesHow do I get a Google Maps API key for use in PRTG?
Discontinued since July 11, 2016. See the article Geo Maps Requires a Change of Map Service Provider for details.

Note: To view locations in geographical maps, select a Service Provider under Setup | System Administration | User Interface, section Geo Maps. Afterward, enter location information in the Settings tab of your groups and/or devices.


Created on Apr 12, 2012 9:19:25 AM by  Daniel Zobel [Product Manager]

Last change on Jan 2, 2023 3:03:08 PM by  Brandy Greger [Paessler Support]



So I have the same question, but your answer doesn't seem to answer it. I'm looking for an opinion, or pros and cons of each service. Which services work better than others with PRTG? I went through the process of getting an API from Google and setting up Google Static Maps, once I did, I got this message:

Note: We recommend that you do not use Google Static Maps! If you use this option. Geo Maps will be shown with limited functionality. You need a Google Maps API v3 key to use Google Static Maps. Please check with Google's license terms first.

Why is it not recommended to use Google Static Maps? Is there a better service? I notice the default is recommended, but why? Is it just because Paessler created it or is it even a Paessler service? Just trying to see what the best direction would be to go for Geo Maps in PRTG.

Created on Jan 12, 2018 9:42:25 PM



Either use the default option or HERE Maps, they're the same and actually the only ones that don't require an API key :)

Kind regards,
Stephan Linke, Tech Support Team

Created on Jan 15, 2018 10:45:48 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.