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PRTG Network Monitor

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Local probe is disconnected



Hi, My fresh installation of PRTG stopped working after 3 hours of work. I can log in, but all my sensors are down and I can see that Local Probe is shown as disconnected due to probe health.

I've tried using the method of disabling the MAC scan and it didn't helped.

Please advise.

disconnected local-probe prtg9

Created on Apr 12, 2012 1:01:46 PM

1 Reply




Could you please forward us your system log files for analysis? You can find the same under

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\Logs (System)

Vista/2008: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)

send the folder to [email protected]

add the KB information.

Created on Apr 12, 2012 1:29:31 PM by  Aurelio Lombardi [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.